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Home > MemHT Portal > Suggest Features > Helpdesk

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Helpdesk

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cpet
Junior Member

Posts: 99
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Date: 19/06/2008 13:11 Helpdesk	#post8332
A helpdesk would be a nice addon.

freaky
Crazy Member

Posts: 437
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Version: 3.8.5
Country: Swiss
Languages: English,French,German

Date: 19/06/2008 13:14 Re: Helpdesk	#post8333
HI maybe I am stupid but i can't really imaging what a help desk could help or do could you maybe explain in 2or 3 word! would be nice "Don't Talk about It, Be about it! PEACE" - Mos Def Mem is a winner so making him win go and vote -- here and here. Help mem and the howl Memht community.

cpet
Junior Member

Posts: 99
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Date: 19/06/2008 13:17 Re: Helpdesk	#post8334
A helpdesk is normally a online based place to get support for various things. a User logins in issues a Ticket the tickets has various info about the issue. I asked becuase I dont want to add in anything 3rd party. The admin or Helpdesk admin then replys to the ticket and then closes it if the issue is dealt with.

freaky
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Date: 19/06/2008 13:18 Re: Helpdesk	#post8335
ahhh ok sry XD yes is a nice idea could be useful i guess "Don't Talk about It, Be about it! PEACE" - Mos Def Mem is a winner so making him win go and vote -- here and here. Help mem and the howl Memht community.

cpet
Junior Member

Posts: 99
Gender: _NEUTRAL_

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Date: 19/06/2008 13:19 Re: Helpdesk	#post8336
It is useful when you sell products not very useful on a normal site.

cpet
Junior Member

Posts: 99
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Date: 19/06/2008 13:20 Re: Helpdesk	#post8337
But I cant code in PHP i'm a old school C/C++ coder ;/

freaky
Crazy Member

Posts: 437
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Gender: _MALE_

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Version: 3.8.5
Country: Swiss
Languages: English,French,German

Date: 19/06/2008 13:23
Re: Helpdesk

#post8338

yes true true but as fare my memory good is i remember that Mem has something similar on his to-do list! but yes very interesting!!!!! but only mem will be able to answer this Smile

c/c++ the killer Smile

I am going to lern this at school Smile

can't wait Smile

Edited: 19/06/2008 13:24

"Don't Talk about It, Be about it! PEACE" - Mos Def

Mem is a winner so making him win go and vote -- here and here. Help mem and the howl Memht community.

mem
MemHT's Dad
Developer

Posts: 3209
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Gender: _MALE_

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Languages: English, Italiano, Makedonski, Srpski, Un poco de Español

Date: 19/06/2008 16:59 Re: Helpdesk	#post8353
An issue/bug tracker already exists for memht but it's not complete because i prefered to pass to other features. One day it will be finished MemHT Portal - Free PHP CMS and Blog ScripTips - Scripts & Tips "Great works are performed, not by strength, but by perseverance." Samuel Johnson

cpet
Junior Member

Posts: 99
Gender: _NEUTRAL_

Online: No

Date: 19/06/2008 17:03 Re: Helpdesk	#post8357
This is more of a Help me please type thing not an issue/bug tracker.

mem
MemHT's Dad
Developer

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Languages: English, Italiano, Makedonski, Srpski, Un poco de Español

Date: 19/06/2008 17:16 Re: Helpdesk	#post8371
I understand. Uhm, i'll think about MemHT Portal - Free PHP CMS and Blog ScripTips - Scripts & Tips "Great works are performed, not by strength, but by perseverance." Samuel Johnson